FAQs


Our shop base currency is in SGD. However, you can select other currency from the currency selector at the bottom of the page.

 


We accept the following payment options:

  1. VISA
  2. MasterCard
  3. American Express
  4. Google Pay
  5. Apple Pay
  6. PayPal

Please refer to Payment Policy for more details.

 


Yes, we ship all over the world!

All international orders will be shipped using shipping service with tracking facility (tracking number will be provided).

Please refer to Shipping Policy for more details.

 


Yes, we do.

Please refer to Shipping Policy for full details.

 


SSL SECURE WEBSITE

Your security and privacy are of utmost importance to us. Our site is powered by Shopify which covers all 6 PCI compliant standard, and it's using SSL secure connection, a security technology that enables encrypted communication between the web browser and web server; all information transmitted on this site will be safely encrypted and private. For more insight, you can refer to Shopify PCI compliant.

 


No, it's optional. You are able to place order and check out as guest without creating an account.

 


You will receive an email confirmation regarding your order.

If you don’t receive any email confirmation at all, please check your spam/junk folder, or contact us

 


If your order has not been shipped, we are able to make the necessary changes for you. Please contact us with your order number and product information.

 


We want you to be happy with your purchase. If for any reasons you are not satisfied with your purchase, we will gladly accept returns within 30 days after receiving the item(s) for exchange or refund (not including shipping fees on packages returned. Only cost of items will be refunded).

Please refer to Return & Exchange for full details.